TOURIST INFORMATION

Yes. There are some different options for malaria prevention and treatment and the pros and cons will be unique to each person. Talk to your healthcare provider about which option is best for you.

It's totally ok to speak in English and many younger Ugandans are proud to be able to communicate with you in English. Most schools now require their students to be proficient in English. Uganda has many languages, but Luganda is the most common language if you would like to learn a few words to speak.

The most common language spoken in Uganda is Luganda, although English is also widely used and serves as the country's official language. At Uganda African Safari Company, we understand the importance of effective communication when traveling. To ensure our clients have a seamless and enjoyable experience, we provide multilingual guides who are fluent in both Luganda and English. Additionally, our travel documents and itineraries are available in English. Our team is committed to helping you navigate Uganda with confidence, making your travel experience both comfortable and memorable. If you aren't fluent in English and need an interpreter, we can arrange an interpreter that is with you for the entirety of your trip. There will be an additional cost for an interpreter, so contact us if you need this accommodation.

Yes, it is highly recommended to purchase travel insurance to cover anything that might occur during your trip booked through Uganda African Safari Company. Travel insurance provides a safety net that can protect you from various unexpected situations that may arise before or during your travels. This can include trip cancellations, medical emergencies, lost luggage, flight delays, and more. Given the unpredictability of travel, having an insurance policy ensures that you have financial and logistical support in case things don't go as planned. By obtaining travel insurance, you can travel with peace of mind, knowing that you are covered against many common travel risks.

For Uganda African Safari Company, your safety and well-being are our top priorities. Uganda is generally considered a safe destination for travelers; however, like any international travel, it requires some precaution and awareness of local conditions. We recommend keeping up-to-date with travel advisories from official sources such as your government’s travel advisory website. While the US rates Uganda at a higher risk, we would like to tell you why we think this is over-generalized. Since the October 2023 attack, all National Parks now have military personnel patrolling the areas adjacent to the Democratic Republic of Congo. It is also true that Uganda is anti-LGBTQUIA due to high religiosity within the culture. We as a company are inclusive and accepting but would encourage you to not engage in public displays of affection. We only travel during the day. All lodges with who we collaborate have private security. And, your guide is with you at all times and stays near your lodge should there be a crisis or emergency. Uganda is known for its friendly people and stability in many tourist areas, especially popular destinations like national parks, the capital city Kampala, and the shores of Lake Victoria. It's always wise to exercise common travel safety practices such as avoiding isolated areas at night, keeping an eye on personal belongings, and using reputable tour operators. Our tours are designed with your safety in mind, including carefully vetted accommodations, experienced guides, and well-planned itineraries. We also offer 24/7 support during your trip to ensure a secure and enjoyable experience. If you have any specific concerns, please don’t hesitate to reach out to our customer service team before booking your trip.

Yes. Refer to your country's health guidance for more details. The Ugandan travel visa application requires proof of the yellow fever vaccination before you can apply for the visa. Some vaccionations can be costly or might not be covered by insurance. You should plan your vaccination schedule 3-6 months in advance of your travel date since some vaccinations require two doses spaced out over time.

Yes. In order to apply for a travel visa, you will need to 1) book your airline ticket, 2) have received your yellow fever vaccine, 3) have a valid passport and 4) have a point of contact within the country (which will be us). Do not apply for your visa until you have a PDF copy of these 4 items that you can upload to the website. The cost for the visa is $50 plus a small processing fee. You will receive an email once your visa has been processed. Data and internet at the airport is not good and it can be challenging to check your email, so download a digital version you can easily access and bring a paper copy with you as well! To apply for an Uganda Ordinary/Tourist Visa, follow these steps: Go to the Uganda e-immigration system Select “Start New Application“ Under “Visa type” select Visa Under ”Category” select “Uganda Ordinary/Tourist Visa” Under “Subcategory” select “Single Entry“

Uganda life is predominantly rural and agrarian, so you need to be prepared to slow down your modern life and let the Ugandan pace take over your mind and soul. That being said, Ugandans are known for their hospitality and kindness. They love visitors! You will be treated like a king or queen by the lodge staff starting with them transporting your luggage to your room or even greeting you with fresh-squeezed juice when you arrive. Your room will be cleaned daily and staff are available for any needs or requests you might have. Lodges are gated and guarded for added safety and all doors are keyed. Many rooms contain a safe for storing valuables. Most lodges are well-screened and well-ventilated, but don't expect air conditioning. Many lodges have ceiling fans or can provide standing fans. Bathrooms are plumbed and you can expect a standard Western toilet, sink and shower in your room. Hot water is available but not abundant due to water often being heated by solar. Most lodges have on-site wifi, capture and filter their own water and provide electricity to guests via solar or generators. The reason for this is that most village water is pulled from local rivers and lakes and not filtered. And, Ugandans experience frequent power outages at night which also leads to data outages. Lodges offset this inconvenience for guests by having alternate sources of power. However, when data towers are out in the village, it impacts your ability to use your cell service, or the lodge wifi isn't as fast. Lodges provide scrumptious meals and schedule your dining time. Your order for the next meal is taken at the current meal. For example, at breakfast your waiter will provide you with your lunch menu options and ask you what time you prefer to dine. The menu often includes 3 options: a local African dish and two Western dishes - one of which is usually a vegetarian option. Allergies can be reported and they will make you food to accommodate your needs. Coffee, tea and water are available in the dining room all day. You can request additional drinks or alcoholic beverages as well. Please note that your beverages ordered outside of meals are not covered in the cost of your safari, and you will have a small and separate bill to handle at checkout. It is customary to tip the lodge staff at the end of your trip by putting a cash tip in a locked box that they then divide among all staff members. You can individually tip as well. We recommend doing the tip share since many people supported your experienced that you might not have directly met during your stay. This helps all staff members have a chance to get a little extra money to take to their families. Checkout our FAQ on tipping for more information about customary tip amounts.

At Uganda African Safari Company, we understand that language barriers can make travel challenging. To ensure a seamless and enjoyable experience, we offer interpreter services for guests who do not speak English. Our professional interpreters are fluent in a variety of languages and are well-versed in local customs and attractions. At an additional cost, you can request an interpreter when booking your safari, and we will ensure that you have the support you need throughout your journey. Whether you're exploring the stunning landscapes, engaging with local communities, or immersing yourself in the rich culture, our interpreters will facilitate clear communication, allowing you to make the most of your Ugandan adventure.

Traveling in Uganda is much different than traveling in the US or Europe. For example, you might look at Google maps and notice that Entebbe Airport is 170 miles (272 km) from Murchison Falls. In the US, that would be a 2.5-3 hour drive on the highway. In Uganda, it will be a 4-6 hour drive for a variety of reasons. First of all, the speed limit for most highways in Uganda is not higher than 50mph (80kmh). Second, most highways are a single, wide lane with traffic flowing in both directions and it can be difficult to pass vehicles going slower than the speed maximum. Third, the traffic through major towns can cause a traffic slow-down. Fourth, some roads are paved well or some roads will be dirt roads and so the vehicle must go even slower to safely traverse those roads. That’s why we drive you! The driver deals with the stress and you get to relax in the car and take in the gorgeous landscapes and richness of watching people live their lives in the towns along the roads. We have charging ports in the vehicles and air conditioning. So, bring a book or a tablet or a camera and just enjoy the journey!

What is included in the cost of your safari: Airport Transportation Friendly Driver-Guide fluent in English Vehicle, gas and transportation Accommodations All meals within the itinerary All fees for park entry, walking tours, and trekking permits Booking of game drives, cruises and on-site ranger guides Drinking water ​ What isn't included in the cost of your safari (added expenses): International flights Visa application Travel insurance Bar tabs at each lodge Tip for Driver-Guide​ Tips for day guides Drinks and snacks not provided by lodge Activities not mentioned on final itinerary Personal services added during lodge stays (laundry, massage, etc.)

Safaris are often perceived as expensive due to several factors, which are essential for ensuring a high-quality and safe experience. Firstly, safaris are mostly all-inclusive meaning that lodging, vehicle booking, transportation costs, tours fees, entry fees and three daily meals are included in your trip price. Many safari destinations, such as those in Africa, require travel to remote and pristine locations, resulting in high transportation costs. This includes not just international flights, but also local transfers via specialized vehicles. Additionally, accommodations in these areas are usually limited and offer a unique blend of luxury and authenticity, often at premium lodges or tented camps that provide intimate encounters with wildlife. Furthermore, the cost includes highly skilled guides and rangers who have extensive knowledge of the flora and fauna, and often possess crucial training in ensuring guests' safety. Conservation fees also play a significant role; a portion of the cost is directed toward preserving the wildlife and habitats, supporting anti-poaching efforts, and contributing to local communities. Lastly, the need for specialized equipment and vehicles to navigate and enjoy the rugged landscapes also adds to the overall expense. You might be surprised to know that our profit margin is less than 10%, so when you book a safari with us, that profit goes directly back into Ugandan pockets. The other 90% that you pay for your safari goes toward booking all of your lodging, meals, transportation, gas, tours and entry fees. At Uganda African Safari Company, we strive to ensure that every safari provides a lifetime experience, balancing cost with exceptional quality and unwavering commitment to conservation and local development.

Choosing to travel with a guide through Uganda with Uganda African Safari Company offers numerous advantages over self-driving. Guides bring expert knowledge of the terrain, wildlife, and local cultures, which enriches your safari experience. Their familiarity with the best viewing spots and safari routes ensure that you don't miss any key sights, maximizing your time and enjoyment. Additionally, navigating through Uganda's sometimes challenging road conditions can be daunting; a professional guide handles all the driving, allowing you to relax and focus on the breathtaking scenery. It is common for self-guided tourists to break down or get stuck within the national parks. That becomes a major issue for such tourists because cellular service isn't reliable within the national parks, so it can be difficult to call for help. And it's not a good idea to be in the open savannah in a stalled or stuck car. Safety is another crucial factor—guides are trained to manage unexpected situations and know how to ensure a secure journey in the wild. The reason we have park rangers join the vehicle during safaris within parks is because they not only carry a gun in the case of a serious issue, but they also carry radios that allow them to communicate with all park rangers should cellular service not be usable. Lastly, using a guide supports local communities, fostering sustainable tourism and providing economic benefits to the region. For a memorable and hassle-free adventure, choosing a guided safari with Uganda African Safari Company is the way to go.

Park rangers in Uganda National Parks are employed by the Uganda Wildlife Authority -which is a national government agency. They are armed to ensure the safety of both wildlife and visitors. Uganda’s national parks are home to diverse and sometimes endangered species, making them targets for poachers. Armed rangers serve as a crucial line of defense against illegal poaching activities, safeguarding animals such as elephants, rhinos, and lions. Additionally, the presence of armed rangers helps protect tourists from potential threats. Uganda African Safari Company prioritizes the safety and security of its clients, ensuring that every safari experience is not only memorable but also secure.

Incorporating rest days after international flights is crucial to enhancing your overall experience with Uganda African Safari Company. Here are several benefits that make it a wise choice: 1. Jet Lag Recovery: Long flights can disrupt your circadian rhythm, resulting in jet lag. Rest days allow you to adjust to the local time zone gradually, ensuring you are well-rested and energized for your safari adventures. 2. Health and Wellbeing: Travel, especially long-haul flights, can be physically taxing. Rest days give you the opportunity to recover from travel fatigue, reducing the risk of illnesses and ensuring you are physically prepared for planned activities. 3. Acclimatization: Uganda has diverse climates and altitudes. Rest days help you acclimate to the local environment, minimizing altitude sickness and ensuring a more comfortable and enjoyable safari experience. 4. Optimal Enjoyment: By taking time to rest and relax, you can start your safari on a positive note. You will be more focused, present, and able to fully appreciate the beauty and uniqueness of Ugandan wildlife and landscapes. 5. Local Exploration: Rest days provide a perfect opportunity to explore the local culture and surroundings at a relaxed pace. Enjoy local cuisine, visit nearby attractions, or stroll through local markets without the pressure of a packed schedule. 6. Culture Shock: Rest days provide an invaluable opportunity for travelers to acclimate gradually to the new environment and culture. Uganda's diverse cultures, customs, and way of life can be strikingly different from what many visitors are accustomed to. By embedding periods of rest, travelers have the chance to process and reflect on their experiences, reducing the intensity of culture shock. Engaging with local communities at a relaxed pace, enjoying leisurely meals, and partaking in low-key activities can profoundly enrich your understanding and appreciation of Uganda's rich cultural tapestry. At Uganda African Safari Company, we understand the importance of a balanced itinerary. Our tailored safari packages often include rest days to ensure you have a memorable, enjoyable, and rejuvenating experience.

If you are from the US, you should tip to maintain our wonderful reputation for being generous and appreciative! Ugandans often talk about how much they love meeting people from the US because they are so kind and talkative. If you are from elsewhere, because it’s the right and kind thing to do! Your small tip could change a person’s week or even feed a whole family for a couple of days. As we have mentioned, we have a low profit margin. 90% of what you pay to go on the safari goes directly to booking the vehicle, fuel, nightly accommodations with food included, park fees, and specialized guides. Ugandans are paid low wages relative to the cost of living. When you tip someone, that money is going directly to the person rather than the company or agency for which they are employed. In our opinion, when you have the privilege to engage in a safari, you should use that privilege to elevate the people who make that safari amazing for you. Below, we provide some tip guidelines that are typical but not expected or required: Ideal tip for your Driver Guide (per day but gifted at end based on length of safari): $50 ($180,000 UGX) per day which equates to $300-$700 for most safaris ($1,100,000-$2,500,000 UGX) Ideal tip for a park ranger guide (per day): $15-$40 ($50,000-$150,000 UGX) Ideal tip for a community walking tour guide (per walk): $15-$40 ($50,000-$150,000 UGX) Ideal tip for lodge staff tip share (per night stayed): $10-$30 ($35,000-$110,000 UGX) UGX= Ugandan Shillings USD= United States Dollar **USD estimations based on $1 USD=3550 UGX. Exchange rates change daily, so the UGX conversion is just an estimation.**

Uganda culture is very different from Western culture in terms of their reliance on tech. They are not an instant-gratification culture, they are less time-bound than Americans and they bring a chill to our go-go pace. So, be prepared to not have fast data service and to have no data service during moments of your drive. Most lodges have wifi that reaches your room but a few lodges only have wife that spans the general dining and lounging area. Many American cellular providers have short-term international data plans that you can add to your existing plan. We think this is the easiest option. You can also get a SIM card at the airport to connect to one of the two major cellular providers in Uganda: MTN or Airtell. If you opt for this option, we highly recommend that you purchase the SIM card at the airport to avoid fraud. The SIM cards are available after you go through customs and before you exit the airport.

We take the needs of travelers with food allergies very seriously to ensure a safe and enjoyable experience. When booking your safari, it's crucial to inform us of any food allergies so that we can make appropriate arrangements. Our team will liaise with camps, lodges, and our culinary staff to ensure all meals are prepared according to your dietary restrictions. We recommend carrying an allergy card that lists your allergies in, as this can be helpful in emergency situations. Additionally, we suggest travelers bring any necessary medications, such as antihistamines or an EpiPen, and inform our guides about their condition. Our professional safari guides are trained to handle emergencies, providing an added layer of reassurance during your adventure with Uganda African Safari Company.

Copy of vaccination records Copy of visa Copy of passport Physical Passport A rechargeable hand fan A rechargeable flashlight for power outages Outlet adapter with charging ports Portable charging battery pack Sandals or flip flops for walking around inside your lodge Picaridin lotion for mosquito and fly repellant (Trust us - it might seem pricey but this stuff is bomb! It doesn’t feel sticky and you basically need to have repellant on your body all day and when you sleep) 2+ pairs of closed-toe shoes (most walkable areas are not paved and your feet will get really dirty if they aren't covered. Also, in the larger cities the walkable areas are littered with debris or gray-water runoff. When it rains, the walkable areas get muddy which is why we recommend having at least one shoe backup)

Yes! Most hotels and lodges accept debit and credit cards. Many local shops and artisans do not accept credit or debit cards, so be sure to also always carry UGX cash with you. If you need cash, your Safari Driver Guide can take you to a reputable bank ATM.

Yes, you want to carry UGX cash with you since most people with whom you interact will not be able to take credit or debit cards (street vendors, local artisans, roadside stands, tipping, etc). No, don’t get UGX cash before arriving in Uganda! If you have a credit or debit card, you will get the best exchange rate at a Ugandan bank ATM. There is a small service fee (less than a few dollars), so it’s actually cheaper to get your UGX from the ATM than from a currency exchange company. We just suggest pulling larger amounts when you use the ATM since the service fee is the same each time regardless of how much you pull out. Uganda African Safari Company will only take you to reputable banks which will have armed guards manning the ATMs. Most lodges with whom we contract have safes in the room. For a two week trip in which you feel like you get to tip people generously and buy whatever you want, you will need around $500-$1,200 in spending money- most of which will be spent in cash. (That equates to $1.7-4.2 million UGX.)

If you lose your luggage while traveling in Uganda, follow these steps to ensure a smooth recovery process: 1. Report Immediately: As soon as you notice your luggage is missing, report the loss to the airline's baggage service counter at the airport. They will provide you with a Property Irregularity Report (PIR) which is essential for tracking your luggage and processing any claims. 2. Contact Uganda African Safari Company: Our dedicated support team is available to assist you. We will liaise with the airline and local authorities to expedite the search and retrieval process. 3. Keep Receipts: If you need to purchase essential items like clothing or toiletries while waiting for your luggage to be found, keep all receipts. These expenses are often reimbursable by the airline or through travel insurance. 4. Travel Insurance: If you have travel insurance, contact your provider as soon as possible. Provide them with the PIR and any other required documentation to process your claim swiftly. We strongly recommend you buy travel insurance to cover the full duration of your trip. We prioritize your comfort and peace of mind, ensuring that any inconvenience is minimized so you can continue to enjoy your Ugandan adventure without unnecessary stress.

Most Ugandan villages have a basic health clinic, and there are many advanced healthcare options in the capital city of Kampala. When purchasing travel insurance, we recommend getting travel insurance that includes health emergency coverage.